This study aimed to monitor the reality of service digital reference in the University Library of Um al-Qura Saudi Arabia in terms of components of the physical, technological and human elements of the service through the library's Web site and the extent of its conformity with international standards, as well as monitored the study was to evaluate the beneficiaries of the quality of the service through a sample of beneficiaries in various study segments, and to identify the extent of their use of the service and their assessment and the main obstacles they face when they are used
Mesbah, D. M. (2016). Digital Reference Service Library of Umm Al Qura University in Saudi Arabia: A Case Study. International Journal of Library and Information Sciences, 3(2), 27-61. doi: 10.21608/ijlis.2016.70274
MLA
Dr. Mohamed Mesbah. "Digital Reference Service Library of Umm Al Qura University in Saudi Arabia: A Case Study", International Journal of Library and Information Sciences, 3, 2, 2016, 27-61. doi: 10.21608/ijlis.2016.70274
HARVARD
Mesbah, D. M. (2016). 'Digital Reference Service Library of Umm Al Qura University in Saudi Arabia: A Case Study', International Journal of Library and Information Sciences, 3(2), pp. 27-61. doi: 10.21608/ijlis.2016.70274
VANCOUVER
Mesbah, D. M. Digital Reference Service Library of Umm Al Qura University in Saudi Arabia: A Case Study. International Journal of Library and Information Sciences, 2016; 3(2): 27-61. doi: 10.21608/ijlis.2016.70274