Social networks and their role in the development of information services libraries of palaces of culture in Alexandria: a field study

Document Type : Original Article

Author

Faculty of Arts - Alexandria University

Abstract

Social networks play many social, cultural, educational, etc. roles in the
lives of individuals in different cultures. There is no doubt that public libraries
have been heavily influenced by social networks in providing information services
to the users. Therefore, any information specialist must make the best use of it to
fill the gaps that his library cannot do, either for lack of time or for a tight budget.
Also, social networks help the information specialist to provide what is new to the
users, as they always needs to know the new trends and waits the library to
provide him with.
Public libraries in today's world are no longer as they were in the past,
especially in the developed countries, because of their use of modern
technologies that have emerged in the field of communications and information
technology, which became known as the “era of information and knowledge”,
which imposed a new reality and cast a shadow over public libraries in all its
aspects and components. From: concepts and objectives through buildings,
equipment, manpower, programs and services to planning, execution and
evaluation. All this was covered by the winds of change and the introduction of
these technologies became an important requirement
This study attempts to identify the importance of social networks in
developing services provided by the public libraries affiliated to the General
Authority for Cultural Palaces at Alexandria governorate as a public libraries that
need to be presented with their services wherever the user resides and at any
time. Also, the public libraries should make all their services available through
their websites. The study also tries to know the extent of the impact of social  networks to increase the number of users of the services of these libraries, also
The study attempts to serve as a guide that can be used by libraries of cultural
palaces through proposals that will increase the effectiveness of benefiting from
its services in the age of social networks.
The study based on the field survey methodology to determine the
services provided by the libraries of cultural palaces in Alexandria Governorate in
the era of social networks, and collecting facts and data, and then explaining
them to use their semantics in achieving the objectives of the study, One of the
most important findings of the study that, social networks have helped to provide
better services, increasing the number of users from these libraries day after day



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