Best practices for managing government's records on social networking

Document Type : Original Article

Author

cairo university

Abstract

Most governments around the world tend to introduce e-government, that
is, the use of internet technology as a platform for exchanging information,
providing services and transacting with citizens, businesses, and other
Stakeholders of government. The keenness to provide governmental services in
a smooth and efficient manner to citizens has prodded governments around the
globe into introducing technologies, notably among which is the social
networking.
This research paper attempts to investigate how to manage government
records on social networking, and how to meet the challenges posed by it to
ensure optimal performance and level of services on the national and
international levels as well as the active participation of subscribers in policy and
decision making. The fact that the social networking is subject to change and
constant upgrading has cast its shadows on the records available on its pages.
Hence, the need arises to manage such records in a different, systematic
manner.
To meet this need, a lot of countries around the world have issued
guidelines on how to deal with records available on social networking. The paper
at hand attempts to examine such Best practices, in a bid to follow them in the
Arab world.

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